Memberships
Turn occasional visitors into committed members with recurring membership plans.
What Are Memberships?
Memberships let your community pay a regular fee for access to your offerings. Instead of booking session by session, members get:
- Unlimited access to sessions (all, specific categories, or specific types)
- Predictable income for your space
- Stronger connection with your community
Creating a Membership Plan
- Go to Memberships in your admin sidebar
- Click Create Plan
- Fill in the basics:
- Name — What members see (e.g., "Unlimited Yoga")
- Description — What's included
- Price — Monthly or yearly amount
- Set the benefits (what the membership includes)
- Click Save
Benefit Types
Currently, Tatiya supports Unlimited Access benefits with three scopes:
| Scope | What It Means |
|---|---|
| All | Member can book any session, any category |
| Category | Member can book any session in selected categories |
| Specific | Member can only book specific booking types you choose |
Example Plans
| Plan | Benefit | Good For |
|---|---|---|
| Unlimited Monthly | All sessions | Power users who come often |
| Yoga Unlimited | Yoga category | Members who only do yoga |
| Morning Classes Only | Specific 6am & 7am sessions | Early risers with predictable schedules |
Billing Intervals
Choose how often members are charged:
| Interval | When to Use |
|---|---|
| Monthly | Most common, lower commitment |
| Yearly | Offer a discount for longer commitment |
| One-time | Limited-time passes, workshops |
Assigning Memberships
To give a member access to a plan:
- Go to Community → Members
- Find and click on the member
- Click Assign Membership
- Choose the plan and start date
- Add any notes (internal only)
- Click Assign
The membership becomes active immediately from the start date.
Managing Active Memberships
View Member's Membership
On any member's profile, you'll see their active membership with:
- Plan name and status
- Current period dates
- Benefits included
- Payment history
Cancel a Membership
- Go to the member's profile
- Click on their active membership
- Click Cancel Membership
- Choose:
- End of period — Access continues until current period ends
- Immediately — Access stops now
- Add a reason (optional)
Membership Statuses
| Status | Meaning |
|---|---|
| Active | Member has access, within current period |
| Cancelled | Cancelled, may still have access until period ends |
| Expired | Period ended without renewal |
| Paused | Temporarily suspended (coming soon) |
How Memberships Work with Bookings
When a member with an active membership books a covered session:
- They see the session marked as "Included in membership"
- No additional payment required
- Booking counts toward session capacity as normal
- Check-in works the same way
Tips for Successful Memberships
- Price competitively — Consider how many sessions make it worthwhile
- Start simple — One or two plans is easier to manage
- Communicate clearly — Make sure members know what's included
- Track usage — See which members are getting value (coming soon)
Coming Soon
We're working on session credits, discounts, and priority booking benefits. Stay tuned!