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Memberships

Turn occasional visitors into committed members with recurring membership plans.

What Are Memberships?

Memberships let your community pay a regular fee for access to your offerings. Instead of booking session by session, members get:

  • Unlimited access to sessions (all, specific categories, or specific types)
  • Predictable income for your space
  • Stronger connection with your community

Creating a Membership Plan

  1. Go to Memberships in your admin sidebar
  2. Click Create Plan
  3. Fill in the basics:
    • Name — What members see (e.g., "Unlimited Yoga")
    • Description — What's included
    • Price — Monthly or yearly amount
  4. Set the benefits (what the membership includes)
  5. Click Save

Benefit Types

Currently, Tatiya supports Unlimited Access benefits with three scopes:

ScopeWhat It Means
AllMember can book any session, any category
CategoryMember can book any session in selected categories
SpecificMember can only book specific booking types you choose

Example Plans

PlanBenefitGood For
Unlimited MonthlyAll sessionsPower users who come often
Yoga UnlimitedYoga categoryMembers who only do yoga
Morning Classes OnlySpecific 6am & 7am sessionsEarly risers with predictable schedules

Billing Intervals

Choose how often members are charged:

IntervalWhen to Use
MonthlyMost common, lower commitment
YearlyOffer a discount for longer commitment
One-timeLimited-time passes, workshops

Assigning Memberships

To give a member access to a plan:

  1. Go to Community → Members
  2. Find and click on the member
  3. Click Assign Membership
  4. Choose the plan and start date
  5. Add any notes (internal only)
  6. Click Assign

The membership becomes active immediately from the start date.

Managing Active Memberships

View Member's Membership

On any member's profile, you'll see their active membership with:

  • Plan name and status
  • Current period dates
  • Benefits included
  • Payment history

Cancel a Membership

  1. Go to the member's profile
  2. Click on their active membership
  3. Click Cancel Membership
  4. Choose:
    • End of period — Access continues until current period ends
    • Immediately — Access stops now
  5. Add a reason (optional)

Membership Statuses

StatusMeaning
ActiveMember has access, within current period
CancelledCancelled, may still have access until period ends
ExpiredPeriod ended without renewal
PausedTemporarily suspended (coming soon)

How Memberships Work with Bookings

When a member with an active membership books a covered session:

  1. They see the session marked as "Included in membership"
  2. No additional payment required
  3. Booking counts toward session capacity as normal
  4. Check-in works the same way

Tips for Successful Memberships

  • Price competitively — Consider how many sessions make it worthwhile
  • Start simple — One or two plans is easier to manage
  • Communicate clearly — Make sure members know what's included
  • Track usage — See which members are getting value (coming soon)

Coming Soon

We're working on session credits, discounts, and priority booking benefits. Stay tuned!